Manage how your data is handled across the IceBase network

Data Residency
Your data is processed exclusively on EU infrastructure
Region: EU-1 (Frankfurt) — All inference requests are processed and routed within the European Union. No data leaves the EU boundary.
🇪🇺 Data Residency: European Union
Data Retention
Configure how long different types of data are retained
API Request Logs
Input/Output Data
Not stored
IceBase does not store your prompt or completion data
Metadata
Stored for billing and analytics purposes
Includes token counts, model usage, timestamps, and request metadata
Zero Data Training
Your data is never used for model training
IceBase does not use customer data to train, improve, or fine-tune any models. Your prompts and completions are processed and immediately discarded. This policy applies to all models available on the platform without exception.
Data Processing Agreement
Download DPA
Our standard DPA covers GDPR requirements for data processing.
Data Export
Request Data Export
Export all organization data including usage logs, billing history, and account information.
Account Deletion

Once your account is deleted, all data including API keys, usage history, billing records, and organization settings will be permanently removed. This action cannot be undone and will take effect within 30 days of the request.